Senior Business Process Engineer/ Business Analyst

Remote
Full Time
Business Process Consulting
Experienced

About Innovative Healthcare Informatics
IHI is a woman-owned consulting organization dedicated to helping customers to innovate optimize and succeed. Our customers achieve their goals while our team members of seasoned experts enjoy a work culture that promotes integrity, transparency, innovation, compassion, service and excellence. 

IHI is seeking a Business Process Engineer/ Business Analyst to join our team. 

What You’ll Do

  • Partner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow.
  • Gather, document, and refine business and technical requirements for government supply chain software solutions.
  • Turn ideas and requirements into clear user stories, workflows, and acceptance criteria.
  • Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation.
  • Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT).
  • Help create and maintain easy-to-follow documentation, diagrams, and user guides.
  • Bachelor’s degree in Business, Engineering, Information Systems, or a related field.
  • 7+ years of experience as a Business Analyst, Business Process Engineer, or similar role.
  • Strong, hands-on experience using Jira for user stories, requirements, and issue tracking.
  • Comfortable talking with both business and technical stakeholders and translating between the two.
  • Solid skills in process mapping, requirements gathering, and clear written documentation.
  • Organized, proactive, and able to juggle multiple priorities in a team environment.
  • Experience with government, defense, or public-sector supply chain or logistics systems.
  • Familiarity with Agile/Scrum practices and tools like Confluence, Visio, and Mural.
  • Eligibility for or ability to obtain a U.S. government security clearance.
  • Preferred: Lean Six Sigma, PMP, or other professional certifications.
  • Preferred: 10+ years experience in business analysis or and process re-engineering. 
  • Master's degree in information technology, business or relevant field. 
Who You Are
  • Strategic thinker who is process and technically savvy.
  • Excellent communicator with great customer service skills.
  • Facilitator who builds alignment, engagement, and trust across diverse teams.
  • Adaptable professional who thrives in dynamic, complex environments.
Why Join Us
  • Competitive compensation and performance incentives.
  • Comprehensive health and wellness benefits.
  • Access to ongoing learning and professional development.
  • Collaborative culture that values innovation, customer service, and impact.
Why You’ll Love Working Here
  • Meaningful work: Your solutions will directly support government missions and critical supply chain operations.
  • Growth: Access to training, mentorship, and opportunities to expand into product, architecture, or leadership paths.
  • Benefits: Competitive salary, comprehensive benefits (non-contractor), and a supportive, team-first culture.
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